Q: The game music is awesome! Who wrote the score?
A: Several newly acclaimed composers have contributed to the sound track of Bubble Bath II. To find out their names and contact information, please click on "Credits" in the game main menu. Many people have commented on the entrancing music in the game, and the respective authors will be glad to have more fans.
Q: The game is so easy - I can just pop random bubbles and still last until level 15 or so. What's up with that?
A: You have set the difficulty level to "Easy" on the options screen. It means what is says - in Easy mode, the game plays almost like a screen saver, and lets you relax while listening to the music. If you want to challenge your mental skills, try the "Hard" setting, and let us know if you last that long. You can also customize the bubble patterns to match, as well as all other game play parameters to suit your own preferences for speed, complexity, special effects and surprises.
Q: Can I change the game skin (graphic interface visual appearance)?
A: We are working on this feature, and are planning to finish it 2013 when the next major game version is released (version 4.0). Several downloadable skins will be available in our User Support area. The user will also have some ability to change the visual style and appearance from within the game.
Q: Can I play Bubble Bath II on my tablet PC?
A: Bubble Bath II plays the same on most tablet PC and other touch-screen computers. Just tap-click on the column where you wish to place the bubble.
Q: Is there a Bubble Bath II version for my iPhone/iPad?
A: We are currently working to release an iPhone version of Bubble Bath II in the second quarter of 2013. The version will have to look somewhat different because of the limitations of the iPhone, but we hope it will still be fun. Please stay tuned...
Q: Is there a Bubble Bath II version for my console?
A: Not at the moment, although we are in discussions to make the game available on the X-Box. When this happens, we will have to stop distributing our games as Fair>Play and start charging for them upfront.
Q: I am the administrator of a system with multiple users. How can I install the game for all of them?
A: At the moment, the installer is specifically configured to install the game privately for a single user. If you are logged in as Administrator, the game will be installed for the admin user only. We plan to keep this configuration in the future because of the UAC and virtualization "features" introduced by Vista and Windows 7. Most users do not want to be hassled by confirmation and password prompts every time they do something with the game. The single-user installer configuration allows you to play without being hassled by Windows, and does not require access to protected system areas.
Q: The game is telling me I need a magic word. What is that?
A: You can download the full game free from our web site for one hour. After that, you need to purchase an unlock code (the magic word) to continue playing. This gives you the chance to try the game and see whether you like it, before buying it. For us, it gives us a chance to reach a larger number of players, while helping those who make the games earn their livelihood.
Q: How do I get my unlock code?
A: 1) Click on the Buy button for the game you want. 2) Make a payment using the variety of options offered. 3) When your payment is completed, you will receive an email containing the unlock code. In addition to the email, you can see your unlock code immediately if you click on the "Return to the seller website" link on the payment confirmation screen.
Q: When I click on the Buy button, I am redirected to some PayPal address. What's that?
A: PayPal is one of the largest online payment processors in the world. They make it easy for small companies like us to do business online. You do not need to open a PayPal account to get your unlock code. We just use PayPal to process your payment in a manner that is much faster and more secure than smaller in-house alternatives. You also have a wider variety of options on how to pay. When your payment is completed, PayPal sends us a notification, which we use to give you your unlock code.
Q: Do I need an email address to unlock the game?
A: You do not need to be connected to the Internet to unlock the game. However, an email address is required so that we can send you the unlock code. Each code is unique to the email address where it was sent. You cannot unlock the game without a matching email address.
Q: When I get an unlock code, do I need to download and reinstall the game?
A: No - just enter the unlock code (and the email address used for purchasing it) in the game unlock dialog. This will tell the game to continue playing past the 50 building limit. You will not be bothered anymore by the unlock message after that. The free download is the full game. Unlocking the game will also open up an extensions menu which provides for additional plug-in like game functionality.
Q: I made a payment. Where is my unlock code?!?!
A: Most likely, the email containing the code is in your SPAM folder. Sometimes, mail filters will block the email or place it somewhere else than your inbox. Less often, payments using some particular currencies or methods require our manual approval. Whatever the reason, worry not - if you have not received your code within 5 minutes of making a payment, please send us a message at Service@ThePlayChannel.com and we will sort out the problem. Thank You!